Store policies

Delivery, returns, and warranty

Read the basics before you order. Stock, delivery, and the final total are checked with you before payment.

Delivery

Delivery or self-collection is checked before payment. Bulky rods, fragile items, and supplier-direct items may need separate handling.

Returns and exchanges

Unused items can be reviewed for return or exchange when packaging is intact. Lines, hooks, custom rods, opened consumables, and clearance items may be excluded for safety or hygiene reasons.

Warranty

Warranty coverage depends on the product and supplier. Send clear photos or videos if you need help with a defect, shipping issue, or fit concern.

Payment and refunds

Payment instructions are shared only after item, quantity, delivery, and final total are checked. Approved refunds follow the same payment channel where possible.

Need to check a policy?

Ask about delivery, warranty, or whether an item suits your fishing plan before you pay.